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'Roblox' employee sold user data access to a hacker
Roblox games allow players to control the environment based on their imagination. It can help them control a player or other elements in the game and their environment, which is almost impossible in the real world. This has allowed the gaming industry to achieve tremendous growth in the past 50 years. However, in recent years, with the emergence of new technologies, games have begun to take on different forms. Now it sounds dangerous for children to connect with their online game avatars at a deeper level, but in any case, hacking and inhumane behavior is threats to platform security measures.


Recently, a hacker who bribed a worker for the online video game Roblox managed to gain access to the personal information of a smaller number of users, the ability to change passwords and email addresses, and allocate in-game currency. The hacker first paid an insider to look up data about users, and then targeted a customer support representative. They said they did it to “prove a point” to the company. Speaking to Motherboard under the condition of anonymity, the hacker could also change security settings, enact bans, and steal items from other users.
This was done solely to “prove a point,” the hacker claimed. As evidence, they provided photos showing details of a handful of players, including high-profile examples. However, this wasn’t a strictly virtuous act — the perpetrator changed passwords for two accounts, sold items and updated two-factor settings once it became clear an attempt to claim a bug bounty (for a non-existent flaw) wasn’t going to work.
Not surprisingly, the studio wasn’t pleased. A spokesperson said that it rushed to “address the issue” and alert affected customers. It also reported the culprit to the HackerOne bug bounty program for an investigation.
The incident did little damage, but underscores the growing risks of social engineering attacks (that is, preying on workers with access to key controls). This, SIM swapping and similar schemes frequently exploit lax verification processes and low-paid customer service reps to get access they wouldn’t otherwise have. Unless a company finds ways to discourage staff from taking bribes, you could easily see incidents like this in the future.
Roblox is available across PC, Xbox, and mobile devices. Users can create their own games with their platform's engine or play others' creations. Roblox also leans heavily into microtransactions, with users able to buy game-passes to access more powers and abilities, or they can purchase cosmetic items for their character with in-game currency. Roblox game developers can also cash-out and earn real money from their creations.
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