Note: Possible account termination when using illegal leveling or illegally obtained gold.

Terms and Conditions

Welcome to our site! This document is a legally binding agreement between you as the user(s) of the site (referred to as“you”, “your” or “User” hereinafter) and owner of the site Rvgm.com.

IMPORTANT Delivery And Trade Agreement And Disclaimers Of ALL GAME ACCOUNT In Our Website:
All The Disclaimers Apply To All The Orders That Paid From: Paypal, Skrill, Paymentwall, Credit Card, Western Union and Etc.
RISK TIPS: LONG TERM USE OF ALL Game Items (including accounts, coins, game items and game points), Would Be Risk Of Being BANNED, SUSPENDED, BLOCKED. We Would NOT UNDERTAKE Any Responsibilty and We NEVER Accept Canceling The Order Or Refund after your order completed!

(1) Delivery Of All GAME ACCOUNT: After Paid, Normally, We Only Send To The Buyer The NEW GAME Account Details To Their INBOX OR SPAM BOX. Once We Send Out The Email, Buyer's Order Is Completed.
(2) Disclaimers Of ALL GAME ACCOUNT
a. This Is An One-Time Use New/Mule Account With 3 Hours Warranty Only
b. So We NEVER Guarantee Long Term Use! 
c. If Any Problem Ocuured More Than 3 Hours After We Delivered, It Means ALL GAME ACCOUNT Is Valid And We Would NOT Undertake Any Responsibility.
(3) All Orders, Once Delivered, We NEVER Accept Canceling The Order Or Refund!

1. Application and Acceptance of the Terms
1.1 Your use of Rvgm.com’s services, and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy and any other rules and policies of Rvgm.com that may be published by Rvgm.com from time to time. This document and such other rules and policies of Rvgm.com are collectively referred to below as the “Terms”. By accessing Rvgm.com or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or Rvgm.com if you do not accept all of the Terms.
1.2 You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with Rvgm.com, or (b) you are not permitted to receive any Services under the laws of PR China or other countries / regions including the country / region in which you are resident or from which you use the Services.
1.3 You acknowledge and agree that Rvgm.com may amend any Terms at any time by posting the relevant amended and restated Terms on Rvgm.com. By continuing to use the Services or Rvgm.com, you agree that the amended Terms will apply to you.

2. Users Generally
2.1 As a condition of your access to and use of Rvgm.com or Services, you agree that you will comply with all applicable laws and regulations when using Rvgm.com or Services.
2.2 You must read Rvgm.com’s Privacy Policy which governs the protection and use of personal information about Users in the possession of Rvgm.com and our affiliates. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy.
2.3 You agree not to undertake any action to undermine the integrity of the computer systems or networks of Rvgm.com and/or any other User nor to gain unauthorized access to such computer systems or networks.
2.4 You agree not to take any advantage in using the information listed on Rvgm.com or received from any representatives of Rvgm.com in the activities including: setting price levels, or quotations of products and services which are not purchased from Rvgm.com, preparing website contents, writing contract or agreements which are without Rvgm.com’s participation.

3. Products and Prices
3.1 Since we are continuously developing and upgrading our products and service, any technical, non-technical specification, including but not limited to web pages, reports tables, figures, images, videos or audios of any of products of Rvgm.com may be altered or completely changed in formats and contents without a prior notification either online or offline.
3.2 Prices listed on Rvgm.com or provided by any representatives of Rvgm.com are subject to change without a prior notice.

4. Limitation of Liability
4.1 Any material downloaded or otherwise obtained through Rvgm.com is done at each User's sole discretion and risk and each User is solely responsible for any damage to Rvgm.com’s computer system or loss of data that may result from the download of any such material.
4.2 Privacy Policy. Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.


5. Registration and Password. You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.


6. Your Conduct.
You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.
You explicitly agree, in using this web site or any service provided, that you shall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.


7. Third Party Services.
Goods and services of third parties may be advertised and/or made available on or through this web site. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or responsible in any manner for any of your dealings or interaction with third parties.


8. Indemnification.
You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this web site or service, your violation of this Terms of Use or any other violation of the rights of another person or party.


9. DISCLAIMER OF WARRANTIES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE "SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.


10. LIMITATION OF LIABILITY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.


11. Reservation of Rights. We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.


12. Notification of Copyright Infringement. If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, our copyright agent may be contacted at the following address:
Click to contact our webmaster


13. Applicable Law.
You agree that this Terms of Use and any dispute arising out of your use of this web site or our products or services shall be governed by and construed in accordance with local laws where the headquarters of the owner of this web site is located, without regard to its conflict of law provisions. By registering or using this web site and service you consent and submit to the exclusive jurisdiction and venue of the county or city where the headquarters of the owner of this web site is located.


14. Miscellaneous Information. (i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that partys right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.

 

15. Returns& Refunds Policy:
A. For most digital products :

(1). In the case of digital products which have already been sent, the return or refund is possible only as long as the acquired product have not yet been redeemed/usd! After the product  has been redeemed/used on the associated activation platform, redemption is excluded since the product can be redeemed only once.
(2). Rvgm.com reserves the right to check the product for validity within seven calendar days. If the test reveals that the product has already been activated/used, Rvgm.com has the right to refuse your refund request, since the purchased service has been provided as agreed.
(3). As long as the product has not been delivered, cancellation and refund is possible at any time, even after expiration of the 15 days.
(4). Customers must inform us by means of a clear declaration by email RvgmService@hotmail.com at  about the decision to cancel the order.
(5). Other reasons for return may be faulty products such as invalid or already redeemed game keys. This must be reported to Rvgm.com within 24 hours after receiving the delivery by email to: RvgmService@hotmail.com. Rvgm.com may ask customers to provide evidence for reported problems.
 
Rvgm.com will refuse to refund payments when game items are reported as being redeemed/used already after the delivery.
 
(6). Refunds will not be issued due to your dissatisfaction with the product, mistakely purchased items and never contacted our support for nearly 24 hours or if your computer does not meet the minimum Product requirements.
 
B. For full refund:
 
(1). Only for accounts/CDK items: If customer bought a wrong game or do not want the item anymore, we can refund and take back the key/account within 24hours (Starting from the purchase date); but the key should not be redeemed( accounts should be not used, nothing changed).
Game coins/points/gems/golds/chips doesn't accept any refund request after successfully delivered to the customer.
(2). If customer pre-ordered a game item, and the item haven't been sent, he can ask for refund anytime before the delivery.
(3). If the game item was broken when sent to the customer, we will make a full refund or sent a replacement item after an examination of the problem. ( the customer should contact us the product problem in 3 hours after delivery, we may ask customers to provide ecidence for the problem to check if the item is broken or not)
(4). We will refuse to refund if the game item has no problem while delivery. 
(5). We usually checked the item before delivery, we will refuse to refund if the game item was broken by the customer after delivery.
(6). As mentioned in risk tips,  LONG TERM USE OF ALL Game Items (including accounts, coins, game items and game points), Would Be Risk Of Being BANNED, SUSPENDED, BLOCKED. We Would NOT UNDERTAKE Any Responsibilty and We NEVER Accept Canceling The Order Or Refund after your order completed!
 
C. Partial refund only happens:
 
When customer bought ≥2 games item in one order, and if he asks refund for one of the item in this order,he will get partially refund of this order.
 
Please note:
 
If customer cancelled the order, we will pay for all the payments we have received from them, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) Within a period of fifteen days from the date on which the notice of cancellation has been received by us. For such repayment, we try to use the same payment method you used in the original transaction, unless the payment service does not offer a direct way of refunding a payment in which case we will contact the customer to get information how we may refund the payment in other ways; we will not taken the transaction fee when sending refund through other payment method.
 
We can refuse the repayment until we have validated the goods have been found to be in faultless condition; for game keys this means that they have not been redeemed.
 
If delivery has already been made, customer must immediately contact by email with which they need to inform us about the cancellation.
 
If the already sent product keys have already been redeemed, reimbursement of the originally paid payment is excluded.

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For Delayed or Invalid User Information Orders We Will Initial Full Refund within 2 Workdays.

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Contact Our Online Support for Help if You Have Any Questions About Our Store or Products.

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